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All-in-One Customer Relationship Management Platform

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BrightStar CRM system - image overview of customer management system

IN A NUTSHELL
We help you convert more enquiries into paying customers

Our all-in-one platform that gives you the tools and resources needed to organise, nurture, and ultimately convert more of your enquiries into customers.

Automated Enquiry Follow-Up

Automate your customer enquiry follow-ups, so instead of spending hours figuring out what to send to who, and when… you can simply set up your process once, create some rules, and let LeadReach CRM take care of it in the way that suits you and your customers best. It takes an average of five follow-ups to convert a new customer… and now it’s a breeze!

Store enquiries and set follow-ups

More than just a database and a place to store your enquirer’s details, LeadReach allows you to add notes and tags, to remember exactly what your customer enquired about, when they’re interested, and what the next step is. You’ve got enough to remember, so let the system keep on top of your customer enquiries effortlessly.

View texts, emails, and social messages in one place

“Where did this customer message me? Was it a text or an email? Ah no, they messaged on Facebook. What were they responding to??” It’s a nightmare keeping up with numerous communication channels; we simplify them all into just one inbox, so all your conversations are in one place, regardless of whether your customer emailed you, sent a text, or even a Facebook message (or a whole bunch of all of them, as some do!)

Social Media Posting, PLUS Google Review Automation

Staying on top of your social media to keep it current can be a pain. With our scheduler, you can sit down once, come up with a series of posts and images, and schedule them all, to post automatically whenever you’d like. Want to improve your position on Google, too? Our handy feature makes it a breeze to request reviews, which not only improves your position in the results and on Google Maps – but also feels BRILLIANT!

Send templated emails and text messages with minimal effort

Have you noticed that many of the messages and replies that you send to prospective customers are essentially very similar, if not identical? Well now, instead of tapping out the same things over and over again, keep your messaging efficient, consistent and effective, by creating all of your most-used messages as click-and-send templates. Templates can even be personalised, for example with the customer’s name, once the customer has been added to your system.

 

 Understand which enquiries are most likely to result in customers, and what to do next

“Which prospective customers have responded? Who hasn’t replied to me yet? When did I last follow up with this customer? What did they say? What’s needed to convert this enquiry?” By categorising your potential customers within our system, you’ll be able to easily see – literally at a glance – where everybody is on their journey with you, so not only will you know who you need to follow up with, but you’ll know exactly what your next move needs to be!

 

Nurture Your Leads Into Customers

Wherever your enquiries originated, it’s important to nurture them over sufficient time to convert them to customers. Our system helps you to do this with ease, leaving you more time to do the things you do best.

  • Send customised follow-up campaigns
  • Combine email and SMS for best results
  • Easily manage all communication in one place

Keep On Top of The Most Important Analytics

By understanding what’s working, you’ll have a better understanding of where your potential customers are in their journey, helping you to know who to follow up, how, and when!

  • Monitor analytics from your online profiles
  • Track the results of your ad and email campaigns
  • See which customers are looking at your messages
  • Discover who needs following up next

Manage All Your Messages From One Easy Location

Remove the headache of communicating across multiple platforms with our Unified Inbox.

  • Send and receive emails
  • Send and receive text messages
  • Send and receive social media messages
  • Nested conversations – see the full picture

 Our Pricing

Our monthly package is more than enough for most customers, but we do also offer an annual package to give you even more text messages and emails, while also allowing you to save.

Most Popular

One month at a time – cancel any time

Make handling and following up your customer enquiries quick, easy, and more effective

Handle Unlimited Customers & Enquiries

Create Unlimited Automated Follow-Up Sequences

Create Unlimited Quick-to-Send Templates

Send Up To 10,000 Emails per Month

Send Up To 150 Texts per Month

Schedule Unlimited Social Posts

Send Unlimited Google Review Requests

Send & Receive Facebook, Instagram, Text and Email messages together in just ONE inbox

£95 per month

Get 2 Months FREE

Pay annually, get increased use and save £190/year!

Make handling and following up your customer enquiries quick, easy, and more effective

Handle Unlimited Customers & Enquiries

Create Unlimited Automated Follow-Up Sequences

Create Unlimited Quick-to-Send Templates

Send Up To 15,000 Emails per Month

Send Up To 250 Texts per Month

Schedule Unlimited Social Posts

Send Unlimited Google Review Requests

Send & Receive Facebook, Instagram, Text and Email messages together in just ONE inbox

£950 annually

Frequently Asked Questions

Can I cancel After My Free Trial?

Yes you can. If you’re not happy with your trial, or for any reason at all you do not wish to continue to a paid subscription, you may easily cancel at any time.

Do I need To Provide Card Details For My Free Trial?

We do ask for card details during your trial so that, if you choose to continue, we may do so seamlessly. But you will not be charged for your trial period with us, we want you to use LeadReach CRM completely risk-free.

I have more than one location. Is this suitable for my business?

Yes it is. During our testing phase, we’ve used this extensively for multi-location businesses, and have added ways for you to record your customer’s location of interest. In this way, you can easily track who was interested in which classes, or even different class types (or a combination of both!)

Will help be available so that I can get up to speed with this new system?

Of course. We realise there may be a bit of a learning curve when you first get started, although please be assured that all areas on the system are completely intuitive. Additionally, we have online support available to all users, in case you do need a guiding hand at any time!